Shipping policy

Where we ship

We currently ship to the United States only.

Shipping costs

  • Standard Shipping: $4.95 on orders under $75
  • Free Shipping on orders of $75 or more (= the 3 Pairs pack)

Order processing

  • Processing Time: Orders are processed at our warehouse within 1-3 business days, Monday to Friday.
  • Weekend Orders: Orders placed on weekends are processed the next business day.

Delivery time

  • Estimated Delivery Time: 7-12 business days.
  • Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

Shipping process

  • Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.

Order tracking

  • Tracking Information: After purchase, you will receive an email with tracking information and the tracking number.
  • Track Your Order: You can track your order on our tracking page.
  • Questions: Our support team is ready to assist with any questions about tracking your order.

Missing items

  • Reporting Missing Items: Contact our customer service within 7 days of receiving your package via support@comfyso.com
  • Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.

Returns

See our Refund & Return Policy, including our 60-Day Fit Guarantee.

Comfyso
Decafy LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: support@comfyso.com